Orbitz Reviews | Orbitz.com

Rating: 2.6/4 (5 votes cast)

Orbitz “Deal Detector” allows you to set your own price for your vacation. Orbitz.com will email you if they meet or beat your price for airfare or hotels
Orbitz Hotel Rewards Now program
24 hour live customer support
Orbitz Eco-Friendly Vacations Home Page
Price Assurance: If you book a flight and someone else books the exact same flight for less, you get a refund check of the difference
Free “Orbitz TLC Traveler Update”. An online tool that you can use to exchange up-to-the-minute facts with other travelers about travel conditions, along with FAA postings, right from your cell phone. You can exchange information, such as how long the security line is, or where the good parking is located at the airport.
Easily find cheap airfare with the Orbitz Multi-City Air Tab
Catagorized Travel Blog: The Orbitz Travel Blog: Insider Tips & Expertise
Orbitz Hotel Low Price Guarantee
Orbitz TLC Insider Podcasts, which are destination guides that you can listen to from your computer or download on your iPod
Lists of top family travel destinations and activities: Family Travel: Hotels and Packages.

The Good: We love the destination guides on Orbitz, such as “Taste the Good Life…Your Guide to Food & Wine Vacations at Orbitz“. This is one of the great benefits of a large travel site, like Orbitz. The Orbitz Insider Podcasts are pretty awesome too. Currently, you can choose from about 16 major cites, but we hope they add more. They will tell you “how to glide past the bouncer at the hottest industry night in Vegas (without tipping)”, where to find a “Seattle hangout where beer is often cheaper than water“, and “the only place on earth to taste Twinkie Tiramisu“. Check this out before you hit your destination!

The Bad: The Orbitz “Beach Finder” was a little odd. This is an interactive page where you get to select what you like to do, and then it is supposed to spit out the perfect beach hotels for you. Well, we specified on the first page that we were a “FAMILY WITH CHILDREN”, then it brought up a second page for “interests” (of which included such family-friendly activities as gambling)!? We chose SHOPPING, DINING, and CULTURE. Finally, it asked us what our “hotel preferences” were, among which we found “Adult Only”…..what?

The Fees*: $25 Orbitz fee to cancel a hotel booked with a “Orbitz Hotel Low Price Guarantee“, and $50 Orbitz fee to cancel a package (airfare is not refunded). Read this article on Examiner.com for a recap of the Orbitz airfare booking fee policy. All cancellations on Orbitz must take place more than 24 hours prior beginning of trip. Flights are not refundable, but you may be able to obtain a credit and this varies per airline. In lieu of online booking fees, Orbitz will add a $25.00 USD (non-refundable) fee to each air ticket purchased by phone. On changes to previously issued tickets that require new tickets to be issued, a $30.00 service fee will be charged by Orbitz.com. A refund from Orbitz can take about 60-90 days.

* Based solely on research done by TravelSiteCritic.com. May be inaccurate and subject to changes.

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