LuxuryLink.com
- Over 1000 luxury properties in 65 countries, with ability to browse travel auctions by destination
- Over 400 live travel auctions at any given time and over 600 “Buy it Now” offers at any given time
- Travel auctions start as low as 37% off retail and the average auction customer saves up to 52% off of retail
- The majority of the auctions close with only 1 bid
- Automatic travel auction bidding option
- Weekly Mystery Travel Auction – $1 Starting Bid
- Single Travel Auction: One vacation package available. Bidding is open until the auction closes. You are free to submit as many bids as you want.
- Dutch Travel Auction: Several identical vacation packages available. All winning bidders pay the same price, the lowest bid.
- Best Shot Travel Auction: Name the price you are willing to pay. One bid allowed
- Fixed Price Offer:Â No auction. Price is given, you just choose and buy
Our Editor’s Review
You get more value for your money on Luxury Link. Unlike Priceline or other hotel bidding sites, taxes are generally included in the price. The prices are generally for 3 to 5 night hotel packages, and most Luxury Link auctions include free dining credits, spa treatments or other fun extras. When you add up how much those extra’s would cost you otherwise, the savings are incredible. Plus, you’ll find some of the most exotic destinations on Luxury Link, which offer great vacation ideas.
Some people are wary of online travel auctions, and are afraid that Luxury Link is a scam. Be rest assurred that Luxury Link has been online since 1997, and is not a scam. Luxury Link is a legitimate travel auction site, and we have used them ourselves without issues. Just read carefully over the terms & conditions prior to starting a bid, so that you know exactly what fees you may be charged. Each travel auction has it’s own terms and blackout dates generally apply. If you don’t feel comfortable bidding on travel, Luxury Link has many fixed price offers that don’t require any bidding at all. However the best deals are usually found on the travel auctions. Make sure to check out Luxury Link’s “AUCTIONS CLOSING SOON” page where it is easiest to save up to 50%, because the bidding is about to come to a close. At times there will be less than a hour to bid, and this is where real deals are made.
Most Luxury Link travel auctions are priced for two people. If you are traveling with a family, visit their sister-site FamilyGetaway.com. That’s not to say that Luxury Link doesn’t cater to groups. Â Do you want to stay in an giant Italian castle with a group of friends? Â We found that here, for groups as large as 20! Â When you break down the pricing per person, it can be more affordable than a hotel and much more memorable.
The selection on Luxury Link is definately a little sparse compared to other travel sites. You may not find a specific hotel that you intend to stay at. As Luxury Link specializes in luxury travel auctions, you won’t find the flexibilty here to customize vacation packages as you do on other sites, and you will not find budget properties. You also need to keep your eyes peeled and read the terms & conditions carefully on each auction prior to bidding to make sure that the fees and available travel dates are acceptable to you.
LuxuryLink.com Fees & Policies*
- $30+ service fee if you book a Luxury Link travel auction or deal.
- Purchases must be made within 24 hours of the travel auction closing.
- $35+ fee for hotel-only cancellations up to 15 days prior to check-in. Additional penalties may apply, depending on the hotel.
- $100+ fee for hotel-only cancellations within 15 days of check-in. Â Additional penalties may apply, depending on the hotel.
- Airfare is non-refundable and is not included in most packages.
- Packages (Hotel & Air) are subject to airline and hotel penalties, plus $150 cancellation fee.
- Package cancellations only allowed up to 7 days before departure.
- Always read the Luxury Link terms & conditions before you bid! Â Most deals have additional fees and taxes that will be added to your bid, plus blackout dates to watch out for.
*Based solely on research done by TravelSiteCritic.com, these figures may be inaccurate and are subject to change.Verify policies with the website before you book. Please be aware of airfare taxes & fees, applicable to any booking that includes airfare.
Luxury Link User Reviews:
Have you used LuxuryLink.com and have an experience to share? We want to hear it! Add your own review of Luxury Link in the customer comment box below. All user reviews and comments are moderated by a human being and will be posted LIVE on TravelSiteCritic.com as soon as they have been reviewed by a moderation team member. Thank you for contributing to our great community!
Luxury Link User Ratings:
Cast your vote for the Best Rated Travel Sites by clicking one of the dynamic rating stars for Luxury Link below, or on any of our travel website reviews. Cast a vote of 1-star, 5-star, or anything in between. A user rating of 1-star indicates you had a horrible experience (its the lowest you can go and brings down the total rating), while a user rating of 5-stars indicates you had the best experience. The travel websites with the most 5-star votes end up on our Top 10 List.
Bid on a villa in Belize and won. Luxury Link was incredibly prompt in responding. When I had an issue due to a flight change, they happily helped. I spoke with two different people through their Customer Service line and both were wonderful. The one not only made a request through the automated system, but also called the hotel while I was on the line to ensure that I got an answer. They were great!
Beware potential EXPENSIVE problem with Luxury Link! We have used LL before, several times with good results. On this occasion we were told to call as soon as we won an auction, as we needed a duplicate booking for our teen. Was specifically advised that LL is open when their auctions end in case clients have questions. Called immediately upon winning auction, only to find that LL is closed THE ENTIRE WEEKEND IN THE MIDDLE OF THE BUSY SUMMER TRAVEL SEASON, and there was no one to talk to for two days, during which time our airfare DOUBLED, costing us close to $1,000!!! Finally got through on Monday–do you think anyone even said, “sorry for your trouble”? No, what they said was, “we should have told you we are closed on Saturday and Sunday”. Thanks a lot. Who is willing to pay for non-refundable air unless you are sure you have your room? Watch out for any auction that ends when they are closed, you could get screwed, like we did.
I used Luxory Link for a very nice trip to Palm Springs. Got everything we hoped for. My mother in law has used it for trips to Belize and Ireland, loved it and got a great price.
I have been a customer of Luxury Link for a few years now. i have found them to be a great site with wonderful deals to properties I may not have considered. Knowing that LL is recommending the property goes a long way towards my “comfort zone” when I am not familiar with a property. Just like any offer, you need to do your homework to see if it is the best price. With the taxes and extra perks typically included in their offers, the price usually can’t be beat. I have found their customer service very easy to work with and I continue to recmmend Luxury Link to others.
I have been a Luxury Link customer for years, although not what I would call frequent. My most recent experience will prevent me from using their site again. Bid on and won a 3-night stay in Fort Lauderdale, emailed them immediately with my date preferences, which were within their available dates. After days of hearing nothing, I called the hotel, which told me that the dates I wanted were available. After another day of not hearing from LL, I called them, only to be told that the dates weren’t available. Called the hotel again, and the same rep I initially spoke to said she had no idea why LL was saying the dates I requested weren’t available, and suggested I have an LL rep call her directly. I emailed: the management team, the CEO and customer service – no response. Horrible customer service as well; when I called LL the first time, woman kept cutting me off and insisting the hotel rep didn’t know what she was talking about. Then she emailed me to say the dates I wanted weren’t available and the only ones that were are weeeknights. Why not just say that in the details. Still waiting for a response from LL. Second time I’ve had a negative experience – shame on me…
Hello,
I just purchased my first hotel stay through luxury link auction feature.
I read online that if you use the buy now option you can submit changes to your dates for a small fee… however, since i bought this using the auction feature does anyone here know if i too will be able to submit a change in my reservation dates? The original ones I booked will definitively not work.
your input is greatly appreciated.
Thanks,
Lola
I have used luxury link twice. Once for Ballantyne in NC and once for the Farmhouse in CA. Both experiences were exactly as stated.I too did my research straight with the hotels and I could not have gotten such a great deal except through Luxury Link.
I love Luxury Link and always look there first if I am planning a trip!
We’ve used Luxury Link twice-once for Niagara On the Lake, Ontario and the other time for London, England. Both packages we purchased through the auction feature. Both experiences were straight-forward and the stays exceeded our expectations. I look forward to using LL again in the near future. We stayed at the Encore in Las Vegas and if LL had packages, we would have booked through them. Finally, it is prudent when using Luxury Link to still do your homework on the package. In both cases, I contacted the hotel and ensured they had availability on the dates I wanted to use the package.
Just back from Luxury Link package to Peru. Nothing short of amazing value for luxury travel. This is despite our diappointment of not being able to ride the Hiram Bingham Train and having to rough it out some 2 hours on the bus. Keep up your great job Luxury Link!
Ms. Wilkes’ experience was certainly not in keeping with our standards of excellence. We take great pride in providing our customers with a quality experience. We truly regret the inconvenience to Ms. Wilkes, caused by our difficulties in communicating with this particular hotel partner, and have since resolved the situation. Ms. Wilkes received a full refund, as well as a goodwill gift certificate valid towards a future purchase, and sent us a very nice letter of appreciation in return.
My husband and I just got back from our vacation to Red Mountain Resort and Spa, and it was amazing! The Luxury Link deal that we found was on this site, and included all of our food, 4 spa treatments and a 2 hour horseback ride. I highly recommend Luxury Link because their prices are great and their packages are unique and hard to find elsewhere. Before we booked the package on Luxury Link, I checked the property’s own website to see if we could get a cheaper deal and they didn’t even offer the same package that Luxury Link had. When we checked out of the resort, the front desk told me it was an exclusive deal with Luxury Link.
My experience with Luxury Link was terrible!
I won the bid for an awesome 4 night stay in Marrakech and was told I would have confirmation for my booking in 2 days. 2 weeks went by and I did not hear from them so I had to call them which is expensive as I live in the UK. So they said they would call me back in 20 mins and an hour went by and guess what. No return call! So I called them back again and they said that they cant get hold of the hotel but in that 2 weeks I had had no contact from them to keep me informed! I also emailed them 6 times in that 2 weeks and no reply!
So 6 weeks on I managed to get them to agree to a refund and they said just send an email to confirm this which I did straight away. Its now been 21 days and still no refund! I called them an spoke to a rude lady called Dena who was not apologetic and sarcastic when I asked for an apology.
LUXURY LINK…..YOU SUCK!
I can understand its not there entire fault that they cant get hold of the hotel but then Marakech is the same time zone as the UK so if I can talk to them why cant they? Im more annoyed that I wasn’t kept up to date and had to ask for an apology and I still have no refund!