Travelocity Reviews | Travelocity.com

Rating: 3.4/4 (5 votes cast)

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Travelocity FareWatcher Plus. Free subscription service that tracks flight pricing for up to 10 city pairs of your choice.
Travelocity Guarantee *: Price match within 24 hours, plus $50 toward next purchase. Cool side note here: If you accidentally book your flight (with electronic airline tickets) for the wrong dates, they will change the dates for you at no charge! This is something the other guys don’t do. The catch is that you must notify them within 24 hours, and there are about 10 small airlines that you cannot do this with.
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Flight seat map. Choose your own seats.
Earn Travelocity Points to redeem on future travel plans.
Travelocity travel protection plan *: Reimburses you for cancellations, in some instances, up to $2000 per person. Highly recommended, but beware that the Travelocity travel protection plan only covers you in CERTAIN CIRCUMSTANCES! Don’t expect to be covered if you can’t document ONE of these reasons: illness, injury, or death to yourself, a family member, or traveling companion; jury duty; subpoena; or a documented traffic accident in which you are directly involved on the way to the airport *.

The Good: No booking fees for cars, cruises, most flights, and vacation packages*. Gotta like that! Read more about Travelocity’s airfare booking fee policy in this article on Examiner.com.

Have a large family of 5 or more? We love Travelocity for large families! It’s really easy to pull up vacation rentals and suites in your search, and Travelocity doesn’t pull up a bunch of hotels with a maximum occupancy of ONLY 4. This is good, because some sites will let you book rooms for your party of 5 that only have a maximum occupancy of 4! Always check that the room can accomodate your party before you book it.

Travelocity “Local Secrets. Big Finds.” is an interesting article collection about “off-the-beaten path” destinations in every U.S. state and Canada. We really found some fun things to do here that are often overlooked. You won’t find the big hot spots here, just little, quirky places and festivals to visit. We think that is what is great about traveling, seeing things you have never seen before. Come here to get some ideas, if you are feeling up for something a little different. Note: This page is NOT easy to find. Click on the “destination guides” page within the “Travel Info Center“. On that page you will see their tell-tale little Gnomb with the title “Little Secrets. Big Finds.”

The Bad: The Travelocity site is “busy”, and we expect more organization out of a large travel agency. We like simple sites. There are many, many pages, and it is not always easy to find what you are looking for. Their “destination guides” are confusing to navigate. If you enter the “destination guides” page and click on a city, you will NOT be routed to the guide, but rather the “vacation package” page for that city. If you click on the map, you will be directed to a second page and have to enter in your destination city, then it pulls up YET ANOTHER PAGE, a 3rd page, and you have to click on your city again….it’s not really clear what you are supposed to do to pull the guide up. Finally after about 4 clicks I find the guide. A Frommer’s guide. Okay. Nothing special or unique on here. If you are looking for a destination guide, go to Orbitz. But, if you are looking to save on booking fees, buy your vacation package from Travelocity.

The Fees*: Hold onto your hats, there are many variables here!

Flights only: No booking fee on most single-carrier flights, otherwise a $5 to $11 variable booking fee.
Hotels only: Variable booking fee (sometimes $0), will be listed as “taxes and fees” on the “price summary” page.
Car only: no booking fee!
Vacation packages (hotel+flight): no booking fee!
Cruises only: no booking fee!
Beware: Booking fees up to $35 per ticket apply if you book over the phone, so book online!
$0 fee by Travelocity to cancel airline ticket within 24 hours of booking. You can also change the dates at no charge within 24 hours. After 24 hours, steep airline penalties, fees, and changes in fare may apply. Travelocity has a cool tool: Use the “cancellation calculator” to see the refund or approximate credit you will receive if you decide to change or cancel your reservation after 24 hours. Simply go to Travelocity and search for the cancellation calculator.
$30 fee to change a airline ticket, plus all applicable airline penalties, fees, and changes in fare. Or, you can contact the airline directly to change your ticket and avoid the $30 fee. But, you will still have to pay the airline penalties, blah, blah, blah…
$25 and up (depending on hotel) to change a hotel reservation. READ the hotels cancellation policy (varies) when you are booking on the “trip details” page.
$0 to cancel a car reservation (unless stated otherwise at time of booking).
Variable cancellation fees to cancel a vacation package, and it could be a costly due to airline penalties.