Current Review Feed

question_mark: I planned to go to africa this summer, and saw an unbelievable price o...
Charles E. Weber: Do not go by Expedia's advertisement lowest fare guarantee. Only sugge...
Jay Raleigh: I think the whole buying or trading for points is a scam. Yes, they pr...
susan: Expedia's customer service is horrendous! After being a loyal customer...
Bill Lawrence: We have used Apple several times for booking Breezes Super Clubs Resor...
Terry Clayton: I had a totally positive experience with CheapCaribbean and with their...
Gary Hill: I didn't have a good experience with Hotwire. Must admit, I didn't und...
Kelley: Do not book with Cheap Caribbean. They are not only NOT RESPONSIBLE...
airfare.com worst service ever: We booked tickets through Airfare.com after Kayak shows it as lowest p...
Stephanie: I'm having an issue with Vayama that I'm hoping gets resolved by email...
M.Crespo: I have tried booking with Hotel Pronto, who asked me to provide a copy...
Finley: Airfare.com is terrible. Do not purchase from them. Worst customer exp...
Carol: Price line is a joke I have used them to purchase tickets in the past,...
Lawrence: Hotwire is the worst online travel booking site ever! Service people a...
Jennifer: We (my family) were scammed by bookit.com. You should NOT do business ...
Airfaredotcomstinks: Airfare.com is absolutely the worst business to deal with, my experien...
adela: A technical error in Vayama's system canceled my flight and I had no i...
Jackie: Hotelplanner screwed up my hotel reservation and refuses to do anythin...
Kazombie: I booked with Hotel Pronto yesterday for an event 4 months away, as th...
Tom P: Hotel Planner has the worst customer service. We booked a 2 nite stay,...
CRK: Booked a flight for my fiance last night 23:30 MST. At 05:30 they send...
Travel Site Critic team member: I had never heard of Travelocity Incentives. Thank you for the inform...
Shannan: A friend and I wanted to book a room for Vegas and went looking for go...
Robert Payne: Points.com is still a SCAM...they took my miles from Fontier, I let th...
Bandi: Do not use RailEurope under any circumstances. 1. Website is confusin...

Recent User Reviews

  • Airfare.com Reviews: I planned to go to africa this summer, and saw an unbelievable price on Airfare.com. I thought the price was too good to be true, then I looked up...
  • Expedia Reviews | Expedia.com: Do not go by Expedia's advertisement lowest fare guarantee. Only suggesting legal action was I able to get ticket money back for my step daughter at no charge. They...
  • Points.com Reviews : I think the whole buying or trading for points is a scam. Yes, they provide the transaction fees up front but they are so ridiculous that it does not...
  • Expedia Reviews | Expedia.com: Expedia's customer service is horrendous! After being a loyal customer for many years I will never use Expedia for my travel needs again. That is a decision after spending...
  • Apple Vacations Reviews | AppleVacations.com: We have used Apple several times for booking Breezes Super Clubs Resorts In Jamaica. No problems or issues. Their prices were the cheapest when we booked. ...
  • Cheap Caribbean Reviews | CheapCaribbean.com: I had a totally positive experience with CheapCaribbean and with their customer service representative. My best friend and I were leaving from two different cities, so we could not...
  • Hotwire Reviews | Hotwire.com: I didn't have a good experience with Hotwire. Must admit, I didn't understand I was going to be locked into a reservation - okay, my fault. But the Sonesta...
  • Cheap Caribbean Reviews | CheapCaribbean.com: Do not book with Cheap Caribbean. They are not only NOT RESPONSIBLE for any issues you may have (which is the only thing you will hear from their...
  • Airfare.com Reviews: We booked tickets through Airfare.com after Kayak shows it as lowest price. Now we have to reschedule them to different dates and Airfare.com has such horrible customer service...
  • Vayama Reviews | Vayama.com: I'm having an issue with Vayama that I'm hoping gets resolved by emailing David. We booked tickets for June from SFO-LHR via Vayama on Virgin Atlantic. Unfortunately...
  • HotelPronto Reviews | HotelPronto.com: I have tried booking with Hotel Pronto, who asked me to provide a copy of my credit card?! I have done so many online bookings before and have never been...
  • Airfare.com Reviews: Airfare.com is terrible. Do not purchase from them. Worst customer experience ever. Increased stress level is not worth the nominal discount in price...
  • Priceline Reviews | Priceline.com: Price line is a joke I have used them to purchase tickets in the past, this time I purchased a one way ticket home from fl to MI through...
  • Hotwire Reviews | Hotwire.com: Hotwire is the worst online travel booking site ever! Service people are rude and the booking is not cancellable right after booking. They just keep the full amount...
  • BookIt Reviews | BookIt.com: We (my family) were scammed by bookit.com. You should NOT do business with them! On Monday (1/9/12) my husband was looking for our spring break vacation online. He came...
  • Airfare.com Reviews: Airfare.com is absolutely the worst business to deal with, my experience with them and their customer service was horrible. I would highly recommend choosing another way to purchase air...
  • Vayama Reviews | Vayama.com: A technical error in Vayama's system canceled my flight and I had no idea about the cancellation until I called them the day before my flight. Although they...
  • Hotel Planner Reviews | HotelPlanner.com : Hotelplanner screwed up my hotel reservation and refuses to do anything about it or provide any sort of compensation. After many days of back and forth with them, they...

Rail Europe Reviews | RailEurope.com

VN:F [1.9.7_1111]
Click Star to Rate This Site:
Rating: 2.5/5 (22 votes cast)

 Rail Europe DealsThe Site: RailEurope.com

  1. Flexible Passes (Flexipass): Buy a rail pass for any European country you’re visiting. The pass is valid for a specific number of travel days (ie. 1 month) in that specific area. You may travel any time during this set time period. Note that some trains require booking a seat in advance, which you can do online while in Europe.
  2. Consecutive-Day Passes: Buy a pass for unlimited rail travel on any single day or set of consecutive days.
  • Anywhere Anytime France Pass. Buy advance credits for trips that you can redeem online for actual 1st class seats on any French train. You can change your mind, change departure times or go somewhere else.
  • Eurail pass holders are eligible for reduced or free fares on ferries, cruises, private trains, hotels, museums, and many other attractions
  • Discounts for Seniors (over age 60) and Youth (under age 26)

The Good: When traveling between 2 countries, you will often get a bonus “layover” in a third country. For example, on the train from Paris to Rome, we got a 3 hour stop in Lausanne, Switzerland. One of the most unique products they have is the Elipsos Train Hotel, which is a world-class international night train with all the ammenties of a contemporary hotel. You can take your whole trip on the train, eat, sleep and see up to 4 countries. We also like the flexibility of the Eurail Selectpass. Unlike airline tickets, you can purchase a pass for 2 months, and travel whenever and wherever you like (up to 4 countries). All adult Eurorail Selectpasses are first class too!

The Bad: For someone who is new to rail travel in Europe, it can be a little bit of a confusing experience. Take the time to read the FAQ section prior to searching for passes. The default “class” when using the booking engine is “comfort class”, which is an upgraded “restricted” 1st class, and can be twice as much as economy class. If you are a budget traveler, you must select “economy class”. Rail Europe has an overwhelming amount of products. They are definately flexible, which is generally a good thing. However, it left us a little confused and unsure what we wanted to buy.

The Fees*: Up to $18 Handling Fee per transaction. Even after you purchase your rail pass, make sure you reserve a seat on the train (some trains do not require reservations, however, certain High Speed trains such as the TGV, AVE, Talgo, ICE, IC, Eurostar Italia, Thalys, Eurostar, require mandatory reservations). 15% minimum Cancellation Fee + 5% Administrative Fee. Refunds, when applicable, pertain to totally unused and unvalidated tickets only. Expired tickets/passes are non refundable. Non-refundable Products: Paris Visite, Paris Museums, Great British Heritage Pass, London Travel Card, Fly-Rail Baggage, Original London Sightseeing Tour, Rail Protection Plan™, Seat Reservations. Passes cannot be issued to residents of the countries the pass is valid in.

*Based solely on research done by TravelSiteCritic.com, and may be inaccurate and subject to change.

The Deals:

CLICK HERE for all new Rail Europe Discounts!

Free shipping* on orders of $449 CAD ($399 USD) or more from Rail Europe

Going, Going, Gone Thalys Special ~ Get up to 50% off* your first or second-class Regular one-way tickets on most Thalys routes

Under 26? Get discounted Youth Passes

Senior travelers – Enjoy discounted rail passes

Read more travel site reviews • Find more travel site deals • Subscribe to our email newsletter

Read our reviews disclosure

You Rate It:

VN:F [1.9.7_1111]
Click Star to Rate This Site:
Rating: 2.5/5 (22 votes cast)
Rail Europe Reviews | RailEurope.com, 2.5 out of 5 based on 22 ratings

2 Responses to “Rail Europe Reviews | RailEurope.com”

  1. Bandi says:
    VA:F [1.9.7_1111]
    Rating: 1.0/5 (1 vote cast)

    Do not use RailEurope under any circumstances.
    1. Website is confusing and when you try to work through it, it does not issue a ticket, but informs you that someone will call you back. They do call back to straighten out the website problems, but do not tell you that your booking is still web based, whch is a problem if you are delayed or want to cancel.
    2. My flight was cancelled, so I tried to cancel the train, but could not get anyone on the phone at RailEurope. By the time I reached them it was too late to cancel, lost $320.
    3. Did cancel the return trip in time, was assured that credit would be issued, but it never happened. Had to call RailEurope again, they said I had to request the credit by e-MAIL, even though it was canceled by phone. I am still waiting for a refund from RailEurope.

    VA:F [1.9.7_1111]
    Rating: 0 (from 0 votes)
  2. Raz says:
    VA:F [1.9.7_1111]
    Rating: 1.0/5 (1 vote cast)

    If I could give Raileurope less than one star, I would. Poor Service and very expensive. Not worth the effort. We just returned from Spain. I was traveling with my husband and 2 kids. We flew into Madrid then planned to take train to sevilla drive along coast to Marbella then take train back to Madrid from Malaga. Our vacation was fabulous but Raileurope tickets were a total waste of money. You have zero options to change or modify tickets once there. We lost both sets of tickets due to circumstances out of our control. Our outbound flight was cancelled due to weather so we completely lost those tickets – no refund no change – no options – nothing. Their policy is 3 days for a full refund. We ended up flying into Barcelona instead then flying to Sevilla. On the return, we lost the folder with the travel documents so while I had the receipt and a reservation on the train, we could not use the tickets without having the actual paper tickets. The loss of the travel documents did not effect any other aspect of our trip because I had all the receipts and confirmations in my email account. However, with Raileurope we had no options. If you think it is hard to get raileurope on the phone while in the US, imagine trying while out of the country. Here is the kicker. Our hotel concierge got tickets for us no problem for less money. We ended up buying the new tickets from Malaga to Madrid in the same class for $80 less than raileurope charged us. There has to be a better way. I would never buy tickets from them again. If I had the optional rail protection, i could have recovered a portion of the $1,000, but I charged on my amex card and will deal with them for buyer protection.

    VA:F [1.9.7_1111]
    Rating: 0 (from 0 votes)

Leave a Reply

*

CHECK HERE! To subscribe to the Travel Site Critic email newsletter, full of travel coupon codes and deals!

* TravelSiteCritic.com does not sell travel, we simply promote travel and provide you with links to 3rd Party Travel Agency Websites (aka. Advertisers).Information on this website comes from 3rd Party Travel Agency Websites (aka. Advertisers) and providers, and does not include baggage fees and may not include applicable taxes, charges, fees, and government imposed fees. TravelSiteCritic.com makes absolutely no guarantee regarding the accuracy of information provided by 3rd Parties and/or Advertisers. Each 3rd Party Travel Agency Website (aka. Advertiser) generally pays TravelSiteCritic.com a commission if anyone follows a link from this site to the Advertisers site and subsequently completes a purchase on the Advertisers site. TravelSiteCritic.com is not a travel agency, does not sell air transportation or any other travel product, and is not otherwise affiliated with an air carrier or travel agency. All travel prices are in quoted US dollars unless otherwise noted.All travel terms and prices are subject to availability, may be inaccurate, subject to error, blackout dates and changes. Any commentary on this site regarding 3rd Party Travel Agency Website (aka. Advertiser) booking fees, cancellation fees, guarantees and policies are subject to error, inaccuracies, and changes. You must verify these respective policies directly on the 3rd Party Travel Agency Website that handles your travel booking. - Reviews Disclosure - Frequently Asked Questions - Best travel sites.