Hotels.com Reviews

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Click Star to Rate This Site:
Rating: 2.8/5 (19 votes cast)
  • Hotels.com has more than 70,000 properties worldwide from hotels, to bed-and-breakfasts, to condos, to all-inclusive resorts.
  • Easily find discount hotels in hundreds of popular locations, such as Miami Beach in Florida, Disneyland, and Las Vegas.
  • Hotel reviews written by travelers.
  • Groups Department:  Offers personal service for when you need 9 or more rooms for your next big event or party.
  • Flexible Booking: No fees for cancellations or changes*.
  • Price Match Guarantee*.
  • “Interests” page:  Search for the best hotels to suit your interests, such as “beach”, “Casino”, or “Romance”.

Our Editor’s Review:

Hotels.com has a great search engine if you have a large family of 5 or more. We think it can be a real pain to find appropriate hotels when you are traveling with a big family, but Hotels.com easily allows you to search for hotels that will accomodate everyone (2-3 bedroom suites and condo’s). Other travel agency websites such as Orbitz do not make it this easy. Let’s say you are a family of 6 traveling to Florida, and looking for discount hotels. You enter in “2 adults” and “4 children” in the search boxes. Many other websites will haphazardly pull up every available hotel in your destination, even those that do not have large enough rooms (maximum capacity of 4). Then you need to weed out all the hotels that don’t fit your family of 6. That can take a lot of time. With Hotels.com, you can search ONLY for those hotels with rooms that will actually accommodate your family, and it is so much easier! (Tip: Always verify directly with the hotel that they can accommodate your family before finalizing your booking). We also love the Hotels.com Groups Department. If you are planning a destination wedding, this is the place to find your hotel. On the downside, there are not enough hotel reviews. On Hotels.com, we expected more hotel reviews.

Hotels.com Fees & Policies*:

There is a variable “service fee, as stated by Hotels.com: “We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation”. $0 charge by Hotels.com to cancel or change a hotel booking! (Unless it is a group booking of 9 or more rooms). Although, the hotel itself may not allow cancellations or may charge you a cancellation fee, and Hotels.com must pass this charge onto you, if applicable. Check the hotel’s cancellation policy when you book on Hotels.com “on the Room and Rates Tab of the individual property“. Refunds can take up to 30 days.
*Based solely on research done by TravelSiteCritic.com. May be inaccurate, or subject to change.

Hotels.com Coupon Codes and Deals:

hotels.com Cashback Rebate!

Hotels.com Customer Reviews:

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Hotels.com Customer Ratings:

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VN:F [1.9.22_1171]
Click Star to Rate This Site:
Rating: 2.8/5 (19 votes cast)
Hotels.com Reviews, 2.8 out of 5 based on 19 ratings

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