Bed and Breakfast Reviews | BedAndBreakfast.com

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Rating: 3.1/5 (106 votes cast)

 BedandBreakfast.com Reviews

BedandBreakfast.com is the world’s largest bed and breakfast travel website, with 210,000 customer reviews and over 100,000 property photos.  Online reservations are available on rentals of historic inns, guest houses, small resorts, ranches, farmhouses, and B&Bs.  They also offer exclusive pricing and the only travel gift card accepted at 4,000 B&Bs worldwide with no additional fees or blackout dates.

USER EXPERIENCE

The property descriptions and photos found on BedandBreakfast.com are very informative.  We also found a plethora of guest reviews and ratings, which are very helpful. You will find at least 4 photos of every BedAndBreakfast.com property. Also included with each listing is information on the Innkeepers along with the languages they speak, which you may find important when traveling internationally. We also find the BedAndBreakfast.com search engine very user friendly with a clickable map that is super quick. Some are the properties are bookable directly on the BedandBreakfast.com website, while most provide you a link to book directly with the property.  It may be a bit confusing to some customers when they get redirected to another website.

FEES

BedandBreakfast.com does not charge a booking fee for online reservations made on their website. Cancellation fees vary per property and are disclosed on the final booking screen.

PRICING

BedandBreakfast.com has a regularly updated page with their current coupon codes and exclusive online specials, which is definitely worth checking out.  For instance, today we found on this page that we can get a free $25 Getaway Gift Card with any reservation when we use the coupon code provided.  We like that they feature a “Best Price Guarantee” on their website. The BedandBreakfast.com Guarantee states that within 24 hours of your booking, if you find a better price for the same room, on the same dates, at the same B&B, they will refund the difference to you. This guarantee only applies to reservations made on their website.

REPUTATION

BedandBreakfast.com comes highly recommended by The New York Times, Real Simple, Forbes, Time, Newsweek Travel & Leisure, USA TODAY and many other news sources.  We found few customer complaints about them online.

UNIQUENESS

The “Getaway Gift Card” makes a great gift for friends or family members that are in desperate need of a vacation.  At certain times of the year, they throw in free gift cards with your reservation.  Visit the “Deals” tab to see what they are offering today.  The BedandBreakfast.com “Diamond Collection” is a group of the best customer rated luxury Bed & Breakfasts and small inns.  We were impressed with the selection that we found here, along with prices that is less than major hotels.  These can be found under the “Diamond Collection” tab.


Find Great Deals at BedandBreakfast.com!


 

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Click Star to Rate This Site:
Rating: 3.1/5 (106 votes cast)
Bed and Breakfast Reviews | BedAndBreakfast.com, 3.1 out of 5 based on 106 ratings

Comments

  1. VA:F [1.9.22_1171]
    Rating: 2.0/5 (1 vote cast)

    I agree with the above poster. I had a terrible experience with bedandbreakfast.com. They were ok to hold my paid in full reservation for a year but never bothered to let me know that I didn’t have a reservation since they never let the hotel know of my reservation till a couple of weeks before event which was the Super Bowl. I had to contact them and the hotel did also several times to get them. I asked to speak to a manager and of course he was out of town and has yet to call me back. I did get a refund but no apology, no offer to stay another time or somewhere else no nothing except attitude from the clerk I spoke to. I then wrote to them asking for a response and never heard from them at all. Terrible customer service in my opinion and I would never trust my money or vacation planning to them.

    VA:F [1.9.22_1171]
    Rating: +1 (from 1 vote)
  2. VA:F [1.9.22_1171]
    Rating: 2.0/5 (1 vote cast)

    I have serious reservations about reliability of property reviews on bedandbreakfast.com and would not use their site as sole source of information on a property but check other travel sites first to make sure things jive. There have been reports on Trip Advisor of properties with 100% glowing reviews on bedandbreakfast.com but not so positive reviews elsewhere, and — surprise — it was the latter that turned out more accurate.

    One major issue is that bedandbreakfast.com screens ONLY negative reviews. If you rate anything under 3 stars on any aspect, you get an e-mail from them, “Please supply us proof of stay in the form of your accommodation receipt or documentation of your payment to the property”. The fact of the matter is, most people when confronted by this extra requirement — and potential invasion of privacy that it represents — would probably back out. On the other hand, positive reviews on bedandbreakfast.com get posted within one business day, without requiring any proof of stay.

    Elsewhere, bedandbreakfast.com claims that they don’t screen positive reviews because false positive reviews are rare…if so, then why would Yelp decide to apply filters that apply to both positive AND negative reviews? Whether you agree or not with filters in the first place, at least using them equally provides some semblance of fairness. It therefore does seem suspicious that bedandbreakfast.com filters only negative reviews. Then again, since bedandbreakfast.com has a certain financial stake in selling gift certificates that can be applied to some properties listed on their site — and bedandbreakfast.com has even paid per-review kickbacks to properties in the past for getting their customers to post reviews on the site (Google it) — it DOES make sense they would promote positive reviews and discourage negative reviews.

    Not saying all their reviews are questionable, but getting mostly the pluses without being able to hear about minuses IS questionable IMO.

    VA:F [1.9.22_1171]
    Rating: +7 (from 7 votes)

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