"Interests" page: Search for the best hotels to suit your interests, such as "beach", "Casino", or "Romance".
The Small Print*
There is a variable "service fee, as stated by Hotels.com: "We retain our service fees as compensation in servicing your travel reservation. Our service fees vary based on the amount and type of hotel reservation".
$0 charge by Hotels.com to cancel or change a hotel booking! (Unless it is a group booking of 9 or more rooms!)
Although, the hotel itself may not allow cancellations or may charge you a cancellation fee, and Hotels.com must pass this charge onto you, if applicable.
Check the hotel's cancellation policy when you book on Hotels.com "on the Room and Rates Tab of the individual property".
Refunds can take up to 30 days.
As always: Most airlines charge a fee of approximately $100 per passenger for changes and cancellations, plus any applicable increase in the fare. This $100 fee goes to the airline, and not this travel site. This fee would apply no matter where you book your flight.
* Based solely on research done by TravelSiteCritic.com, these figures may be inaccurate and are subject to change. Double check before you buy.
The Bad
There are not enough hotel reviews. On Hotels.com, we expected more.
As always: If you book with ANY online travel site, make sure to confirm your reservation directly with the hotel and airlines!
Great search engine if you have a large family (5+)! We think it can be a real pain to find appropriate hotels when you are traveling with a big family, but Hotels.comeasily allows you to search for hotels that will accomodate everyone (2-3 bedroom suites and condo's).
Let's say you are a family of six traveling to Florida, and looking for discount hotels. You enter in "2 adults" and "4 children" in the search boxes. Many sites will haphazardly pull up every available hotel in your destination, even those that do not have large enough rooms (maximum capacity of 4). Then you need to weed out all the hotels that don't fit your family of 6. That can take alot of time. With Hotels.com, you can search ONLY for those hotels with large rooms to accomodate your family, and it is SO MUCH EASIER!
We also love the Hotels.com Groups Department. If you are planning a destination wedding, this is the place to find your hotel.
